Phone Numbers and Departments

Links: All phone numbers, including emergency

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Contacting the municipality usually works through several parallel channels — a central hotline for general inquiries and emergencies, direct lines to specific departments such as Collection or Business Licensing, and today also WhatsApp as an additional channel for quick inquiries. The simple rule is to always start with the central hotline when you're not sure which department to contact — from there, your inquiry gets routed to the relevant party. For inquiries that require documents or documentation, such as Arnona requests or licensing, it's a good idea to prepare the relevant details in advance to shorten processing time. Keeping this list accessible saves unnecessary searching the next time you need to contact a municipal department.